Reminder: New CRA Online Mail Changes for Businesses Start This Month
If you’re a business owner, you’ll have a new task to add to your already busy calendars: checking for online correspondence from the Canada Revenue Agency (CRA).
That’s because, starting next week, businesses will receive notices of assessment and other tax correspondence only online unless they specifically request paper mail.
Beginning May 12, the agency will begin transitioning all business-related mail to online delivery by default through the My Business Account portal. This change will occur in two phases:
- May 12, 2025: Applies to new business numbers and CRA program account registrations.
- June 16, 2025: Applies to existing businesses.
What This Means for You
- Businesses newly registered with a business number or CRA program account.
- Existing businesses already using My Business Account.
- Businesses whose representatives access CRA services via Represent a Client.
Benefits of Online Mail
- Faster: Receive CRA correspondence more quickly.
- Convenient: Access mail anytime from any device.
- Secure: Enhanced protection of your business information.
- Eco-Friendly: Reduces paper use and supports sustainability.
Important Reminders
- Check Your Account Regularly: CRA will not mail paper copies unless requested.
- Keep Your Email Address Updated: Notifications will be sent when new mail is available
- Exceptions:
- Charities and non-resident businesses will continue receiving paper mail unless they opt in to online delivery.
- Paper mail is still available by request, using Form RC681 or through your CRA account settings.
- Please note: Form RC681 is currently unavailable on the CRA website, as of May 9th, 2025.
What You Should Do Now
- Ensure your business is registered for a CRA My Business Account.
- Verify and update your email address within the CRA portal.
- Log in regularly to access and respond to important CRA correspondence.
For full details about these changes, click here.
Still Have Questions?
If you have any questions or need clarification on these changes, please contact a member of the Empire CPA team. We’re here to help!
Canadian and foreign tax laws are complex and have a tendency to change on a frequent basis. As such, the content published above is believed to be accurate as of the date of this post. Before implementing any tax planning, please seek professional advice from a qualified tax professional. Empire, Chartered Professional Accountants will not accept any liability for any tax ramifications that may result from acting based on the information contained above.